Website Support & Maintenance

Make sure your Shopify store is always performing at its best with our Shopify maintenance and support service.

  • Track your Shopify website to make sure it's always fully functional
  • Promptly make website updates and fix issues if they arise
  • Get prompt technical support by phone or email

How It Works

Shopify Support & Maintenance Service is great for companies with Shopify websites that need their websites to be updated and fully functional at all times.

Our team supports Shopify stores in different stages of growth – from startup brands to Shopify Plus merchants.

It’s like having your own internal IT department but for a fraction of the cost.

What You Can Expect

When you are subscribed to this service you can contact our team whenever you need to make updates to your Shopify website.

For example - you may need to fix a technical issue, update a page, publish a blog post, add a new product or install an app.

Depending on the support plan you choose, you will receive a prompt reply with an update that you have requested. Most of all, you will feel taken care of.

Why work with Shop Innovator?

We have 15+ years of experience building and promoting hundreds of Shopify stores, that cater to thousands of website visitors. Our Website Support & Maintenance program is designed for companies that depend on a steady growth of their online presence. Get in touch to find out how we can support your ecommerce operation.

How can the Website Support & Maintenance program help your brand?

At Shop Innovator, we understand the unique needs of retailers when it comes to ecommerce website support and maintenance. Here's why you should consider partnering with us for your specific requirements:

Expertise and Specialized Knowledge

With our extensive experience in ecommerce development and marketing, we bring a deep understanding of ecommerce website management to the table. Our team of experts is well-versed in both the technical and marketing aspects of online stores. We stay up-to-date with the latest industry trends, best practices, and emerging technologies, ensuring that your website remains optimized and ahead of the competition.

Time and Resource Efficiency

By entrusting your website's support and maintenance to us, you can save valuable time and internal resources. This allows your team to focus on core business operations and strategic initiatives, while we handle the technical aspects, troubleshooting, updates, and enhancements of your website. Our efficient approach ensures that your website operates smoothly, leaving you with peace of mind.

Scalability and Flexibility

We provide scalable support and maintenance services to accommodate the evolving needs of your ecommerce website. Whether you experience sudden surges in traffic, plan to expand your product lines, or require new features and functionalities, we have the expertise and infrastructure to scale and adapt your website accordingly. We ensure your website can grow alongside your business without any hiccups.

Performance Optimization

Our experts continuously monitor and optimize the performance of your ecommerce website. We focus on optimizing page load times, improving user experience, enhancing navigation, and implementing SEO best practices. By fine-tuning these aspects, we maximize your website's visibility, engagement, and conversions, driving significant growth for your business.

Integration with Marketing Efforts

We seamlessly integrate website support and maintenance with your broader marketing strategies. We optimize your website for search engines, implement tracking and analytics tools, and integrate with various marketing platforms. This alignment ensures that your website becomes an integral part of your marketing ecosystem, allowing for effective data analysis, targeted campaigns, and improved customer engagement.

Access to Tools and Technologies

At Shop Innovator, we leverage a wide range of advanced tools and technologies to enhance the functionality and performance of your ecommerce website. We have 10+ years of experience effectively integrating apps and tools into online stores.  From powerful content management systems (CMS) and customer relationship management (CRM) platforms to cutting-edge analytics and personalization tools, we harness these resources to optimize your website's features, marketing capabilities, and customer experiences.

With Shop Innovator by your side, you can confidently focus on growing your business while ensuring that your online presence remains top-notch, setting you up for success in the competitive ecommerce landscape.