Important Notice: Brand Spoofing Alert

May 15, 2024

Dear Valued Customers and Users,

Our company has recently become the victim of a brand spoofing attack. This malicious activity involves unauthorized individuals registering multiple domain names and using our logo and branding to mislead people into believing they are interacting with our legitimate website.

What You Need to Know:

  • Official Domain: Our official website is shopinnovator.com. Any other domains using our branding are not authorized and should not be trusted.
  • Official Email Addresses: Only trust communications from our official email addresses, which end in @shopinnovator.com. Emails from any other domains are not from us.
  • Do Not Share Personal Information: We never ask for personal or payment information via email or online forms without having a prior meeting with you. Please be extremely cautious and avoid sharing any personal, financial, or sensitive information on any website that is not our official domain.
  • Report Suspicious Activity: If you encounter a website or email that appears to be from us but seems suspicious, please report it to us immediately at info@shopinnovator.com.


How to Stay Safe:

  1. Verify URLs: Always check the URL in your browser's address bar to ensure you are on our official website.
  2. Check Email Domains: Only trust emails from our official domain. If you receive an email from a suspicious address, do not click any links or provide any information.
  3. Avoid Unsolicited Requests: We never ask for personal or payment information without having a prior meeting with you. If you receive such a request, it is not from us.
  4. Contact Us Directly: If you are unsure about the legitimacy of any communication or website, contact us directly through our official channels.


We are taking this matter very seriously and are working diligently to resolve it. Your security and trust are our top priorities. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Thank you for your attention to this important matter.

Sincerely,
Art